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Council support for vulnerable residents – and how people and businesses can volunteer and help

Date: Friday, 27th Mar 2020 | Category: Uncategorised

Council support for vulnerable residents – and how people and businesses can volunteer and help


Sandwell Council staff are mobilising to help deliver support and assistance to vulnerable people hit hardest by the coronavirus pandemic.

And the council is also calling on businesses or residents who can safely help to get in touch, with a number already having offered support.

Council staff from non-critical services are voluntarily moving as fast as possible to support people who are self-isolating with no family, friends or neighbours to help them. The council aims to have arrangements fully in place later this week.

The council is also pouring more resources into critical council services such as adult social care, particularly for people who receive care in their own home, as well as helping the homeless, the vulnerable and safeguarding children and young people.

Local businesses and residents are being encouraged to join the council and offer any assistance they can in a safe way and in line with new government guidelines announced yesterday (Monday). A number of businesses and residents have already been in touch.

Businesses may be able to donate supplies to those who are self-isolating or have employees with some time to help.

Residents may be able to volunteer to keep in touch with or help deliver items to households that are self-isolating, while observing the new government guidance on keeping away from others at

Sandwell Council Leader Councillor Yvonne Davies said she had already been approached multiple times by Sandwell firms with enquiries about how they could donate cash, goods and services free, to help residents facing financial hardship.

She said she wanted to express her heartfelt thanks and encouraged people to come forward if they felt they could help.

Councillor Davies said: “Our staff are working round the clock not only to keep the council running in these difficult times, but to transfer the employees we have available as quickly as we can to critical areas where we need extra resources.

“It is clear to us all, I think, that we are facing real challenges – and the way the people and businesses of Sandwell, both our staff and our communities, are pulling together is an absolute revelation.

“We have remarkable people here whose first thought is how they can help others.

“I really shouldn’t still be surprised by them – but sometimes people can just amaze you.”

Councillor Davies said she would make sure any financial or other donations would be ring-fenced and protected solely to support those people facing financial hardship.

The business community in Sandwell has also rallied together to support frontline NHS staff, with a lorry full of essential items heading this week to staff who work at Sandwell Hospital and City Hospital who may have no time to shop themselves or find the shelves empty when they do.

For further details of Sandwell Council’s response to the pandemic, how people and businesses can help and support available (including for businesses in Sandwell), visit

Latest NHS advice at

Latest Government advice at